When you create an account or use our services on Betviza, certain information is collected. This page explains in plain English what that data is, how it is used, where it is stored, and what rights you have.
All your data is stored on encrypted servers, with 24/7 security monitoring in place to prevent unauthorized access.
Betviza never sells your personal information to advertisers or third parties.
You have the right to view, correct, or delete your data at any time upon request.
Betviza only collects data that is necessary to provide its services — nothing more.
This policy is written entirely in Bengali so you can understand it with ease — no complex legal language.
Members will be notified in advance of any significant changes to the privacy policy.
Betviza is deeply committed to protecting your privacy. This Privacy Policy ("Policy") explains how Betviza collects your personal data, why it is collected, where it is stored, and how it is kept secure. We want you to enjoy Betviza's services with complete peace of mind.
By using any Betviza service, you agree to this Privacy Policy. If you have any questions, feel free to reach out to our support team in Bengali.
Betviza is a Bangladeshi online betting platform serving millions of members with cricket, football, lottery, and other betting services. This Privacy Policy applies to all Betviza services, websites, and mobile apps.
We understand how valuable your personal data is. That is why we take every precaution at each stage of collection, storage, and use. Your data is never used without your consent or outside the terms of this Policy.
This privacy policy has been prepared in compliance with applicable data protection laws in Bangladesh and international standards.
Betviza collects two types of data — information you provide directly, and information collected automatically when you use our services.
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity-Related | Full name, date of birth | Age verification and identity confirmation |
| Contact | Mobile number, email | Account verification and important notifications |
| Financial | Mobile Pay/Nagad number, transaction details | Payment processing and fraud prevention |
| Proof of Identity | NID number (where applicable) | Age & Identity Verification |
| Communication history | Support queries and responses | Service quality improvement |
Please Note: Betviza never stores your full payment card number or mobile banking password. The payment gateway connects directly to your mobile banking service.
Betviza collects data through the following methods:
Your consent is obtained before collecting any data, or it is collected in accordance with our policy. Collecting unnecessary data goes against Betviza's policy.
Betviza uses your data only for specific, legitimate purposes. Each purpose is clearly outlined below:
Betviza never uses your data for advertising purposes or for anything beyond what is listed here.
Betviza uses the highest industry standards to protect your data. Our security measures are multi-layered:
No system is 100% secure, but Betviza continuously invests in the highest level of protection possible. If you notice any suspicious activity, please report it immediately to support@betviza.app.
Cookies are small files that a website stores on your device. Betviza uses three types of cookies:
| Cookie type | Purpose | Duration |
|---|---|---|
| Login sessions, security tokens, language preferences | Cleared at the end of the session | |
| Site usage review and performance improvement | 30 Days | |
| Remembering your preferred markets and settings | 90 Days |
You can disable cookies from your browser settings, but doing so may prevent certain site features from working correctly. Disabling essential cookies will cause login sessions to malfunction.
Betviza retains data only for as long as necessary. A separate retention period is defined for each type of data:
Once the retention period expires, data is securely deleted or anonymized. Keeping data longer than necessary goes against Betviza's policy.
You have specific rights over your data, and Betviza fully respects each of them:
You may request to know what information Betviza holds about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your data be deleted.
You may request that the use of your data be restricted to specific purposes.
You may receive your data in a machine-readable format.
You may object to marketing communications or certain types of data processing.
To exercise any of these rights, email us at support@betviza.app. We will respond within 30 days. Complex requests may take longer, but you will be informed in advance.
Certain legal or regulatory obligations may prevent us from fulfilling data deletion requests in all cases. Where this applies, you will be informed of the reason.
Betviza's services are strictly for users aged 18 and above. Betviza does not knowingly collect or store data from any minor.
Age is verified at registration, and identity documents may be requested if there is any doubt. If an underage account is identified, it is immediately closed and all associated data is deleted.
If you know of any minor using Betviza, please notify us immediately. This is a responsibility we all share.
Betviza may update this Privacy Policy when necessary. When changes are made, here is what we commit to:
For any privacy-related questions, requests, or complaints, please contact Betviza:
When submitting a privacy request, please include your registered mobile number so we can respond more quickly.
Response time: General requests – 48 hours. Data access or deletion requests – 30 days. Urgent security matters – 24 hours.
Your privacy is our top priority at Betviza. Register on our secure platform and enjoy the best betting experience in Bangladesh.